Terms of service
TERMS OF SERVICE
Last updated: December 19, 2025
OVERVIEW
Welcome to pottary. The terms “we”, “us” and “our” refer to pottary. pottary operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). pottary is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any of your minor dependents to use the Services on devices you own or manage.
To use the Services, including browsing our store or purchasing products, you may be required to provide certain information such as your name, email address, billing, payment, and shipping information. You represent and warrant that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 – OUR PRODUCTS
We make every effort to accurately display our products. However, actual colors, finishes, or appearance may vary depending on your device and screen settings.
All products are provided for personal use only unless otherwise stated. We do not guarantee that product appearance or quality will meet your expectations.
All product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities sold.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. pottary reserves the right to accept or decline any order at our discretion.
Orders are not considered accepted until payment is successfully processed and confirmation is sent. Once accepted, orders may not be canceled or modified.
All purchases are subject to our Refund Policy, which governs returns, refunds, and exchanges.
You represent that purchases are for personal or household use only and not for resale or commercial distribution.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price shown at checkout.
Prices do not include applicable taxes, customs duties, or shipping fees unless stated otherwise.
You agree to provide accurate payment and billing information and authorize us to charge your payment method for all purchases.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.
Once an order is transferred to the carrier, risk of loss and title pass to the customer.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services, including text, graphics, logos, images, videos, and design elements, is the property of pottary or its licensors and is protected by intellectual property laws.
You may use the Services for personal, non-commercial use only. Unauthorized use, reproduction, or distribution is prohibited.
Disclaimer: pottary is an independent brand and is not affiliated with, endorsed by, or associated with Warner Bros., J.K. Rowling, or any official franchise. All trademarks belong to their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available.” We are not responsible for their performance or accuracy.
Use of third-party tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content, policies, or practices of third parties.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
pottary is powered by Shopify; however, all sales are made directly between you and pottary. Shopify is not responsible for any aspect of transactions between you and pottary.
SECTION 10 – PRIVACY POLICY
Your personal information is governed by our Privacy Policy and Shopify’s Privacy Policy. By using our Services, you consent to such processing.
SECTION 11 – FEEDBACK
By submitting feedback, reviews, or suggestions, you grant pottary a perpetual, royalty-free license to use such content for any purpose.
SECTION 12 – ERRORS AND INACCURACIES
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is incorrect.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes, violate intellectual property rights, transmit harmful code, or engage in abusive or fraudulent behavior.
SECTION 14 – TERMINATION
We may terminate or suspend access to the Services at any time without notice if these Terms are violated.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available,” without warranties of any kind, except where prohibited by law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, pottary shall not be liable for indirect, incidental, punitive, or consequential damages.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless pottary and its partners from claims arising from your use of the Services or violation of these Terms.
SECTION 18 – SEVERABILITY
If any provision is deemed unenforceable, the remaining provisions shall remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and pottary regarding use of the Services.
SECTION 20 – ASSIGNMENT
You may not assign your rights without our consent. We may assign these Terms without restriction.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where pottary is headquartered.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
pottary
📧 pottarymugs@hotmail.com